MiraCosta College SMS Privacy Policy for OKTA/2FA Authentication

Effective Date: 04/18/2025 

Last Updated: 04/24/2025 

Introduction

MiraCosta College is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you opt into our SMS text messaging service. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not opt into our SMS text messaging service. 

Information We Collect

When you opt into our SMS text messaging service by enrolling your phone number in okta.miracosta.edu, we may collect the following types of information: 

• Personal Information: Your name, phone number, and any other information you provide. 

• Usage Data: Information about how you interact with our SMS messages, including message delivery and response times. 

How We Use Your Information

We use the information we collect from you to: 

• Send you SMS text messages related to OKTA/2FA Authentication. 

• Respond to your inquiries and provide help desk support. 

• Improve our SMS text messaging service. 

• Comply with legal obligations and protect our rights. 

Disclosure of Your Information

We may share your information with: 

• Service Providers: Third-party vendors (Twilio) who perform services on our behalf, such as sending SMS messages. 

• Legal Requirements: If required by law or in response to legal process, we may disclose your information to law enforcement or other government agencies. 

Your Choices

You have the following choices regarding your information: 

• Opt-Out: You can opt out of receiving SMS text messages at any time by logging into okta.miracosta.edu and removing your phone number from your personal settings. 

• Access and Correction: You can access or correct your personal information by logging into okta.miracota.edu and updating your information. 

Security

We use reasonable administrative, technical, and physical measures to protect your information from unauthorized access, use, or disclosure. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our SMS text messaging service after any changes indicates your acceptance of the new Privacy Policy. 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: 

• Email: aginger@miracosta.edu 

• Phone: 760-795-6742

• Address: One Barnard Dr, Oceanside, Ca 92056