Communication: Mediation & Conflict Resolution

This certificate program looks at two aspects of communication -mediation and conflict resolution. Mediation has become an important skill in a variety of different workplaces, no matter what your position. Similarly, conflict resolution has become a critical skill to acquire due to the diverse group of people in the workforce. This program will help improve interpersonal skills and create a healthy, happy, and more productive work environment.

CORE (46 Instructional hours):
Communication Skills OR Mastering Communication
Conflict Resolution OR If You Can't Say Something Nice, What DO You Say?
Cross-Cultural Business Communication
Developing Effective Teams OR Team Building
How to Read People on the Job
How to Turn Negativity into Possibility
Mediating Adult Conflict
Mediation in Practice
Problem Solving
Taking Charge of Your Anger
Time/Stress Management
Each Class Price as Advertised (Total: $762)
or $685.80 for Entire Core Program

INTERPERSONAL ELECTIVES:
Business Ethics
Creating a Professional Presence
Generation Mix
Managing Change
Negotiation Skills - Coming this Summer!

PRACTICAL ELECTIVES:
Concise Business Writing
Conversational Spanish
Evaluating and Improving Employee
Performance
HR Issues
PowerPoint
Using Email Effectively

Mediation & Conflict Resolution Discount
Sign up for all 11 Core Sessions at the same time for 10% off - only $685.80
To register, please call 760-795-6820.

Professional Training Certificate Program

QUESTIONS?
Call Chris Jensen  
(760)795-6822